Perspectives

Business Quality Measures

While some patients and most physicians are acutely aware of the challenges and shortcomings in healthcare, most patients lack the information to make informed decisions. Many patients do not know how to ascertain which providers deliver the highest quality care, how much a given procedure costs and what to expect following treatment. Even veteran physicians find themselves at a loss and do not know how to adjust and compete in an evolving industry facing escalating operating costs, government oversight and public scrutiny. These are only a few reasons why GlobeHealer seeks to radically change the healthcare industry.

Our company connects a global patient population with elite providers around the world while enhancing healthcare delivery and patient experiences. GlobeHealer aims to raise patient care standards across the planet – using patient feedback to encourage physicians to abide by higher standards and thereby, increase patient satisfaction. Disseminating this patient provided data to our global audience will foster a competitive market environment, benefitting all involved parties. The GlobeHealer model is revolutionary in its size and scope, yet grounded by patient-centric medicine to impact the worldwide healthcare marketplace.

Founded by clinically astute and accomplished physicians, and fueled by their lifelong desire to help patients, GlobeHealer works to identify and address the rampant inconsistencies in healthcare delivery. With this inspiration and guidance, GlobeHealer maintains a unique vision and plan to improve the healthcare industry for all. Our founder identified healthcare’s limitations, and we endeavor to address these problems through increased transparency. At GlobeHealer we strive to rectify and simplify healthcare delivery, using data analysis to improve clinical outcomes, provide greater accessibility, and integrate care coordination to maximize patient satisfaction.

Giving providers the data derived insights to deliver patient-focused, high-quality care is our primary concern. To actualize and support our vision, GlobeHealer partners with providers after extensive research to confirm our partners offer exemplary services and high-quality care. Our partners are further assessed using patient-provided feedback over the course of their treatment. We use this feedback to improve hospital practices by identifying gaps, inconsistencies, and waste in their healthcare delivery while also recommending specific strategies to streamline clinical and business processes.

We assess and analyze patient feedback using unique quality metrics. These metrics help physicians define high-quality patient care from clinical-, service-, and outcome-based perspectives. Our feedback parameters are comprehensive and cover the totality of a patient’s healthcare experience including pre-op and post-op assessments. Our feedback is so extensive because we believe health care does not end when a patient leaves the hospital. Contemporary healthcare is holistic and cannot confine its focus only to events which occur within hospital walls. Extending our patient feedback metrics to cover the entirety of a patient’s experiences provides the data required to identify and fill any gaps in the process. And as ancillary benefits, insights derived from patients’ feedback will improve healthcare practices and increase patient satisfaction. We gather personalized patient feedback which is detailed, measurable, generalizable, and not confined to those frequently used rating scales with wide variability.

These quality measures expose and explain systematic shortcomings in healthcare systems. And with assistance from the GlobeHealer Expert Physician Group, we work to help you address these issues. Working with GlobeHealer leads to higher standards in healthcare and better patient outcomes. GlobeHealer seeks to drive high standards of quality, ultimately assuming the role of an equalizer between raising quality and lowering costs in the global healthcare market.

GlobeHealer strives to implement high-quality standards to repair and correct the system. Through GlobeHealer, patients gain access to healthcare options, select the care they need, with accurate cost estimates. GlobeHealer’s visions allow patients to access the care they need and deserve, not just the care they can afford. With a Case Manager guiding patients every step of the way, there are no surprises. This feature, if properly utilized, can change healthcare delivery around the world and empower patients with information and accessible technology. As a business, the vision of GlobeHealer is clear: to simplify healthcare and enact higher patient care standards everywhere.