Perspectives

Business Quality Measures

While some patients and most physicians are acutely aware of the challenges and shortcomings in healthcare, most patients lack the information to make informed decisions. Many patients do not know how to ascertain which providers deliver the highest quality care, how much a given procedure costs and what to expect following treatment. Even veteran physicians find themselves at a loss and do not know how to adjust and compete in an evolving industry facing escalating operating costs, government oversight and public scrutiny. These are only a few reasons why GlobeHealer seeks to radically change the healthcare industry.

Our company connects a global patient population with elite providers around the world while enhancing healthcare delivery and patient experiences. GlobeHealer aims to raise patient care standards across the planet – using patient feedback to encourage physicians to abide by higher standards and thereby, increase patient satisfaction. Disseminating this patient provided data to our global audience will foster a competitive market environment, benefitting all involved parties. The GlobeHealer model is revolutionary in its size and scope, yet grounded by patient-centric medicine to impact the worldwide healthcare marketplace.

Founded by clinically astute and accomplished physicians, and fueled by their lifelong desire to help patients, GlobeHealer works to identify and address the rampant inconsistencies in healthcare delivery. With this inspiration and guidance, GlobeHealer maintains a unique vision and plan to improve the healthcare industry for all. Our founder identified healthcare’s limitations, and we endeavor to address these problems through increased transparency. At GlobeHealer we strive to rectify and simplify healthcare delivery, using data analysis to improve clinical outcomes, provide greater accessibility, and integrate care coordination to maximize patient satisfaction.

Giving providers the data derived insights to deliver patient-focused, high-quality care is our primary concern. To actualize and support our vision, GlobeHealer partners with providers after extensive research to confirm our partners offer exemplary services and high-quality care. Our partners are further assessed using patient-provided feedback over the course of their treatment. We use this feedback to improve hospital practices by identifying gaps, inconsistencies, and waste in their healthcare delivery while also recommending specific strategies to streamline clinical and business processes.

We assess and analyze patient feedback using unique quality metrics. These metrics help physicians define high-quality patient care from clinical-, service-, and outcome-based perspectives. Our feedback parameters are comprehensive and cover the totality of a patient’s healthcare experience including pre-op and post-op assessments. Our feedback is so extensive because we believe health care does not end when a patient leaves the hospital. Contemporary healthcare is holistic and cannot confine its focus only to events which occur within hospital walls. Extending our patient feedback metrics to cover the entirety of a patient’s experiences provides the data required to identify and fill any gaps in the process. And as ancillary benefits, insights derived from patients’ feedback will improve healthcare practices and increase patient satisfaction. We gather personalized patient feedback which is detailed, measurable, generalizable, and not confined to those frequently used rating scales with wide variability.

These quality measures expose and explain systematic shortcomings in healthcare systems. And with assistance from the GlobeHealer Expert Physician Group, we work to help you address these issues. Working with GlobeHealer leads to higher standards in healthcare and better patient outcomes. GlobeHealer seeks to drive high standards of quality, ultimately assuming the role of an equalizer between raising quality and lowering costs in the global healthcare market.

GlobeHealer strives to implement high-quality standards to repair and correct the system. Through GlobeHealer, patients gain access to healthcare options, select the care they need, with accurate cost estimates. GlobeHealer’s visions allow patients to access the care they need and deserve, not just the care they can afford. With a Case Manager guiding patients every step of the way, there are no surprises. This feature, if properly utilized, can change healthcare delivery around the world and empower patients with information and accessible technology. As a business, the vision of GlobeHealer is clear: to simplify healthcare and enact higher patient care standards everywhere.

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Case Manager

Contemporary healthcare systems intentionally put patients in precarious situations. Patients need care, but they lack the information necessary to make cost-effective and informed decisions. Without first consulting a physician, patients usually base their healthcare decisions on anecdotal information or advertisements to decide where they receive treatment, how much their care costs, and what to expect after undergoing a procedure. Facing all these questions creates anxiety in an already stressful situation and so patients feel overwhelmed and lost while making important health care decisions.

GlobeHealer supports patients, with guidance and support through their entire treatment plan. Our services empower patients, arming them with information and a support team to help them take control of their healthcare decisions anywhere in the world. GlobeHealer’s secure patient portal serves as an international informational and data-derived resource. Replete with the latest, accurate and comprehensive healthcare information and quality and cost data from some of the world’s most esteemed healthcare providers; our portal removes the unknowns from healthcare. Supplementing our emphasis on increased quality and cost transparency, we connect our patients with GlobeHealer Case Managers.

Our Case Managers foster efficient and effective communications between providers and patients through the portal. GlobeHealer connects patients to preferred providers around the world while their individual Case Manager helps them understand which provider best fits the patient’s needs. Case Managers are always available for patients to contact with any questions, comments or concerns they may have regarding their treatment plan. Case Managers work as an indefatigable guide for their patients. Data analytics also serves to guide and support patient’s decisions.

GlobeHealer uses unique quality measures obtained directly from patients over the course of their medical care. Case Manager’s collect patient’s feedback, which facilitates a sincere and frank conversation regarding all aspects of the patient’s treatment. After collecting, aggregating and analyzing this feedback, Case Managers relay this feedback to providers, while maintaining patient anonymity, to improve clinical and business practices.

Our company may well become a paradigm business model, by effectively bringing the hub and spoke model to fruition in medical practice. Through our company’s services and inventive patient portal, GlobeHealer works with our partner providers, so they serve more patients effectively. Meeting the needs of an increased patient population enhances the reputation and success of our partner providers. GlobeHealer’s innovative business model and platform, along with our continuing technological advances ensures GlobeHealer remains a pillar of stability in a dynamic, worldwide healthcare ecosystem for many years to come.

Every patient’s healthcare experience is unique, and GlobeHealer understands this humble observation. Founded by healthcare professionals to remove the inconsistencies in from healthcare, GlobeHealer looks to reshape healthcare delivery and customize care for individual patients. Everyone has different needs, and through the personalized support of GlobeHealer Case Manager, patients will experience healthcare through an entirely different and clearer lens.

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