Perspectives

Patient Quality Measures

Patients routinely have difficulty understanding what constitutes quality care. Misconceptions and unrealistic expectations amplify this problem and frequently hamper patients’ ability to make informed decisions regarding their health. In healthcare, informed decisions hold the balance between life and death, and so, access to accurate medical information on the quality of medical providers and procedures is of the utmost importance. GlobeHealer provides patients with this information to help them make judicious healthcare decisions.

GlobeHealer focuses on patients to ensure they receive information to find the best care possible. GlobeHealer partners only with preferred providers and hospitals to ensure that patients select from the best healthcare options in the world. After extensive research and thorough consideration, we connect patients with our preferred providers, who consistently maintain high patient satisfaction scores, exemplary specialties, international accreditations, and highly regarded reputations. These providers and facilities form a network of elite institutions which meet, or exceed, all of GlobeHealer’s high standards for quality care.

GlobeHealer’s healthcare philosophy emphasizes high-quality patient care as the unifying focus governing all phases of healthcare delivery. To sustain and implement this model of patient care, GlobeHealer connects patients to high-quality care by;

1) Assessing the latest hospital rankings and forming close ties with these “preferred hospitals.”

2) Creating a novel list of comprehensive quality metrics that we monitor throughout a patient’s healthcare experience.

GlobeHealer’s unique quality metrics are more organic and conversational in their tone than the more conventional, rigid and biased hospital issued surveys.

GlobeHealer’s approach to data analytics relies on an elite group of Case Managers, who work directly with patients, and biomedical researchers who analyze patient feedback. Through the combined efforts of GlobeHealer’s highly trained medical personnel and expert physicians, we apply the insights from our data analytics to strengthen and improve healthcare delivery around the world.

Patient feedback integrates quality measures that encompass the entire patient experience, from pre-admission to discharge. Since our method of attaining patient feedback is entirely different from conventional rating systems, our analysis reflects personalized reviews which carry more weight and provide hospitals with a greater impetus for improving patient care. And we do not limit patients to a rating system that confines their feelings to pre-determined responses. Rather, patients communicate openly with their personal Case Manager to concisely reflect their experience and clarify their needs.

In sum, our quality measures use a combination of clinical-based, service-based, and outcome-based satisfaction measures directly from our patients to improve healthcare across the globe. Patients are not anxious but, instead, are relaxed and confident knowing that their choices of providers result from years of dedicated research and reflect the highest standard of patient care, as defined by accomplished physicians and medical professionals. GlobeHealer’s philosophy and advocacy of transparency in healthcare information revolutionizes healthcare, motivating providers to achieve higher quality patient care. This model also allows patients to assess their care while navigating the system to reduce unnecessary procedures. GlobeHealer endeavors to shift the current paradigm by drastically reevaluating and elevating quality standards to maximize positive outcomes and facilitate equitable patient care worldwide.